Payment Policy and Basic Purchasing Information of toxira-mall.com

Welcome to toxira-mall.com! As a professional retailer of British electronics and mobile peripherals, we not only offer a wide range of high-quality products but also strive to provide you with a secure and convenient payment experience. To help you clearly understand our payment rules and main store services, please refer to the detailed policy explanation below.

I. Main Store Services

1.1 Main Product Range

We focus on three main categories of mobile peripherals to fully meet your needs:

• Audio: Bluetooth speakers, headphones
• Gaming and Entertainment: Game controllers, virtual reality glasses
• Cell Phone Charging: Charging adapters, charging cables, portable batteries

1.2 Customer Service Channels

If you have any questions about products, order tracking, or payment issues during your purchase, please contact us through our official email: service@mail.toxira-mall.com.

Customer Service Hours: Monday to Friday from 9:00 to 18:00 (UTC+8:00). We will respond promptly during our working hours to provide you with professional answers.

1.3 Order and Delivery Instructions

Order Processing: Once you place your order and complete payment, we will review your order and schedule shipping within 1 to 3 business days.

Delivery Time: We ship throughout Britain. Under normal circumstances, delivery will take 7 to 10 business days, including Saturdays and Sundays.

Notice of Delays: Due to high logistical demand, weather conditions, customs procedures, and other force majeure events, delivery delays may occur. We will notify you of your order status via email as soon as possible. Thank you for your understanding.

II. Payment Policy

2.1 Accepted Payment Methods

To ensure your convenience and security in payment, toxira-mall.com accepts a variety of popular payment methods. You can choose the one that best suits your needs:

• Visa: A globally accepted credit card payment method, compatible with various Visa credit cards. The payment process is secure and efficient.
• Mastercard: Another globally recognized credit card brand, offering great compatibility and a stable payment experience.
• American Express: Supports American Express credit cards, accommodating different user payment habits.
• PayPal: A well-known international third-party payment platform that eliminates the need to directly expose bank card information and further enhances payment security.

2.2 Payment Process Instructions

1. Select Products: Choose the items you desire on the store page, add them to your cart, and click "Checkout."
2. Confirm Order: Complete your shipping address, contact information, etc., and carefully check the items, quantity, and amount.
3. Choose Payment Method: On the payment page, select one of the supported methods mentioned above and follow the on-screen instructions to complete the payment.
4. Order Confirmation: After successfully making the payment, the system will automatically generate an order and send a confirmation email to your registered email address. We will also initiate the order processing as soon as possible.

2.3 Payment Security Guarantee

At toxira-mall.com, the security of your payment is our top priority. We use encryption technology to protect your payment information throughout the process, ensuring that confidential information such as bank card numbers and payment passwords are not leaked. Additionally, all payment operations are conducted in a secure environment, protecting your funds.

2.4 Payment-Related Precautions

• Payment Deadline: Complete the payment as soon as possible after placing your order. If we do not receive payment within 24 hours, the system will automatically cancel the order, and you will need to place a new one.
• Handling Payment Failures: If the payment fails, we suggest checking your account balance, bank card status, or internet connection. You may also try other payment methods. If you have any questions, please contact our customer service.
• Amount Verification: Before paying, make sure to verify the order amount (including the total price of the items and taxes; taxes will be clearly displayed on the payment page). Proceed with payment only after confirming everything is correct.
• Invoice Issuance: If you need an invoice, please contact customer service via our official email after making the payment, providing your order number, invoice details, and other relevant information. We will process your invoice according to the established procedure.

III. Important Notice

If you encounter any issues during the payment process, such as incorrect loading of the payment page or not receiving the order confirmation email after payment, please contact customer service as soon as possible through our official email: service@mail.toxira-mall.com. We will investigate and resolve the issue as quickly as possible during our working hours.

toxira-mall.com appreciates your trust and support. We will continue optimizing our services to offer you a better shopping experience! Happy shopping!