User Data Security Statement of toxira-mall.com

Welcome to toxira-mall.com! As a store specializing in British electronics and cell phone peripherals, we understand the importance of our users' data security and privacy. To help you clearly understand how we collect, use, store, and protect your personal data and safeguard your information security rights, we present the following detailed information on data security. Please review it carefully.

I. Main Store Service Information

1.1 Main Product Range

We focus on three main categories of cell phone peripherals to meet your diverse needs, including:

• Audio: Bluetooth speakers, headphones
• Gaming and Entertainment: Game controllers, virtual reality glasses
• Cell Phone Charging: Charging adapters, charging cables, portable batteries

1.2 Customer Service Channels

For product inquiries, order tracking, or comments related to data security, please contact us through our official email: service@mail.toxira-mall.com.

Customer service hours: Monday to Friday from 9:00 to 18:00 (UTC+8:00). We will respond to your inquiries promptly and provide professional service during our working hours.

1.3 Order and Shipping Instructions

Order processing: Once your order is placed and payment completed, we will review your order and schedule shipping within 1 to 3 business days, striving to deliver your products as soon as possible.

Delivery time: Our delivery service covers all of Britain. Under normal circumstances, delivery is made within 7 to 10 business days. Saturdays and Sundays are included in the delivery days, reducing your waiting time.

Notice of delays: Due to force majeure factors such as high logistics seasons, adverse weather conditions, and customs procedures, delivery delays may occur. If a delay occurs, we will notify you of your order status via email as soon as possible. Thank you for your understanding and support.

II. Main Data Security Statement

2.1 Scope of Data Collection

To ensure a smooth shopping experience and the provision of our subsequent services, we collect your personal data only within necessary limits, primarily in the following two categories. We do not collect redundant information unrelated to the service:

• Data related to order fulfillment: such as your name, shipping address, phone number, email address, etc., used for order processing, product delivery, and post-sale communication;
• Payment-related data: such as account information corresponding to the selected payment method (processed only by the external payment platform during the payment process; we do not store full bank card numbers or other confidential payment information), used to complete transaction settlement.

2.2 Principles for Data Usage

We strictly adhere to the principles of legality, legitimacy, and necessity when using your personal data. The specific usage scenarios and limitations are as follows:

• Service Provision Purposes: Data will be used solely to process your orders, ship goods, provide after-sales support, and other services directly related to your purchase. Data will not be used for any other purpose without your permission.
• Disclosure Purposes: Your contact information will only be used to notify you of important information such as your order status, delivery progress, and after-sales service results. Irrelevant marketing messages will not be sent.
• Prohibition of Misuse: Your personal data will not be sold, rented, or transferred to third parties for commercial purposes unless we obtain your express written consent or it is necessary to comply with applicable laws and regulations.

2.3 Data Protection Measures

We employ multilayer security technologies and management measures to comprehensively protect the security of your personal data, specifically including:

• Technical Protection: We use encrypted transmission technologies (such as SSL encryption) to protect the data you send on the website, preventing theft or manipulation during transmission; we implement encrypted storage and access control measures for stored personal data, ensuring that only authorized personnel can access it within the necessary scope.
• Management Standards: We have established a strict data security management system, conduct data security training for our employees, clarify data operation permissions and confidentiality responsibilities, and perform regular data security checks to identify and prevent security risks immediately.
• Third-party Control: If we entrust a third party to process some of your data for service purposes (such as payments or logistics), we will rigorously select our partners, sign data security and confidentiality agreements, require them to protect your data according to our requirements and applicable laws and regulations, and monitor their data processing activities.

2.4 Data Storage and Deletion

1. Storage Period: Your personal data will be stored for the minimum period necessary to fulfill order obligations and provide post-sale assistance. After this period, we will securely anonymize or delete the data and will not retain any information that can identify you.
2. Active Deletion: If you need to delete your personal data, you can send us a request through our official email address: service@mail.toxira-mall.com. After verifying your identity, we will complete the deletion or anonymization of your data within 3 to 5 business days and inform you of the result.

2.5 User Rights and Responsibilities

1. User Rights: You have the right to inquire about and correct your personal data, as well as to request its deletion or restriction of use. You can contact us at any time if you have any related needs. If you detect any security issues, such as data leaks, you can immediately notify us through our official email address, and we will verify and manage it as quickly as possible.
2. User Responsibilities: To ensure the security of your account and data, we recommend that you adequately protect your personal account information (if any), payment password, and other confidential information, and not disclose it to third parties. If your information is leaked due to reasons attributable to you, you will be solely responsible for the consequences. Data security is a shared responsibility between you and us. toxira-mall.com prioritizes the security of your information and continuously optimizes its data protection measures. If you have any questions about this data security statement or need assistance with data-related issues, please contact us at service@mail.toxira-mall.com.

Thank you for your trust and support of toxira-mall.com. We are committed to providing you with safe and high-quality shopping services. Happy shopping!